Support
Watch how-to videos, explore FAQs, or submit a service request to our customer service team. We’re here to help.
Helpful Tips
These how-to videos will make operating and maintaining your product easy.
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Maintenance Tips
Once your windows are installed, you'll want to care for them so they look great for years to come.
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Dealing with Seal Failure
Windows that appear foggy may be suffering from seal failure. Learn what causes this issue and how you can fix it.
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How to Fix Dropping Windows
Fixing a window that won't stay up is easy and only requires a screwdriver.
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How to Operate Single-Hung or Double-Hung Windows
Learn how to operate your new single-hung or double-hung windows.
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How to Operate Sliding Windows
Learn how to operate your new sliding windows.
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How to Control Condensation
Do you have condensation on your windows? Find out why, and learn how to control indoor humidity in this video.
Do you have specific questions about operating and maintaining your new windows? Get in touch with us.
If you have questions, we have answers.
Frequently Asked Questions
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When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows: Windows are hard to open and close You feel a draft, even when the windows are closed Your monthly utility bills have increased Condensation forms on the inside of your window
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Should you experience problems with your replacement windows, we can help you quickly resolve most of them when you check out our Support page. Here you can find videos and guides that address some of the most common questions we receive. If you need further assistance, feel free to contact our showroom during normal business hours.
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Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.
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At Window World of Erie, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency.
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Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.
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Yes. Window World of Erie offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste.
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Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.
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Window World of Erie offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.
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Most homeowners complete home improvement projects in spring and fall, but Window World of Erie provides replacement services throughout the year. In fact, we complete cold weather installation during the winter months.
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Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or siding. Once installed, we’ll provide a final clean up before reviewing the finished product with you.
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Preparing for window installation is easy when you choose Window World of Erie On the day of your installation, follow these steps to get ready: Remove furniture from the window or door that is being replaced Keep small children or pets away from the job site Ensure a homeowner is on-site to answer any questions or concerns For any further questions, contact us today.
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Yes. When it comes to installing your new windows, doors or siding, our factory-trained installers are here to ensure you receive the smoothest installation possible.
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Window World of Erie offers flexible financing options to help you enjoy your new replacement products when you want them. Your Window World expert will work with you to find the best payment plan for your project.
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During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.
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Yes. When you purchase Window World products, you’re getting much more than new windows, doors and siding. Just as important, you get the peace of mind that we’ll stand behind our products with our best-in-class lifetime limited warranty.
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Our estimate process is simple. If you choose an in-home estimate, a Window World professional will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities.